- Copyright - Smita Shrinivas
FAQ
Order
To place an order at Smita Shrinivas:
● Use the various category options provided under the main menu to help you find what you are
looking for.
● Once you have shortlisted an item, select your size and click on the ‘Add to cart” button.
● Review the items in your shopping bag by clicking the ‘Shopping Bag’ icon at the top of the page.
● Click on ‘Proceed to checkout’ to complete your order
Yes we do offer customisation by clicking the customisation button.
Size guide is available on each product page to help you with any sizing queries. You can also contact us at +91
9599785043 in case you need further assistance.
If you know exactly what you are looking for, you can search the item by product style under the main menu. In case you are looking for an item that is not featured on our website please write to us at info@smitashrinivas.com
our client care team will assist you further.
In case you have any queries, which are not currently addressed on our site, please contact our client care team by using enquiry form, telephone +91 9599785043 or our live chat facility. Our contact hours are
Monday – Saturday, 10:00am- 6:30pm (IST) Queries received outside of our regular business hours will be addressed promptly on the following business day,
with our customer support available from
10:00 am to 6:30 pm.
Delivery
Smita Shrinivas offers complimentary domestic delivery.
The estimated time to ship will differ depending on the respective delivery deadlines mentioned against each
product. Our products are shipped as per the timelines mentioned on the product page.
Smita Shrinivas offers worldwide shipping to most jurisdictions.
Domestic clients can opt for a self-pick up from the Smita Shrinivas studio upon request. For further assistance,
kindly reach out to us at info@smitashrinivas.com
Once your order has been placed, you can change the delivery address until the item has been shipped.
However, should you need to do this; you can call our client care team who will be able to assist further. Email id:
info@smitashrinivas.com Contact No: 9599785043
Aftercare
Smita Shrinivas uses the highest quality of fabrics and embroidery materials. We have provided general
maintenance instructions for specific materials on the product page under “Care Guide”. However, we always recommend that you consult our client care team in case you have any queries regarding the after care of your purchase.
You can get in touch with our client care team on+91 9599785043 who will be happy to discuss the issue indetail and provide the best possible solution.
Sizing
Smita Shrinivas’s Ready-To-Wear outfits are made in line with European sizes. We provide detailed
measurements and size conversions in our size guide. Our client care team is also available to assist you in selecting the size best suited to you
Size range for our Ready-to-Wear collection varies from XS TO XL. For detailed specifications on measurements
and international size conversions, please refer to our size guide that can be found on each product page. You
can get in touch with our fashion consultants at info@smitashrinivas.com for further assistance.